The rules of working together.

By buying the PELORA Marketing Sprint or Coaching Retainer through consulting.peloramarketing.com, you agree to these terms.

Effective: June 4, 2026 · Operator: PELORA Marketing, Newport Beach, California

1. The services

PELORA Consulting offers one-on-one marketing consulting with Preston Durnford. Two products are currently available:

1.1 PELORA Marketing Sprint — $897 one-time

• Two private 60-minute consulting calls with Preston Durnford, delivered via Google Meet or Zoom.
• A custom written marketing playbook delivered between the two calls.
• A walkthrough of the modern AI marketing stack (ChatGPT, Claude, Leonardo, Submagic, VEED, CapCut, Canva, Klaviyo, Zapier, Netlify, Calendly, Meta Ads, Google Ads, YouTube).
• A custom monthly ad budget plan based on your business.
• 14 days of email and SMS follow-up access between calls and after Call 2.

1.2 PELORA Coaching Retainer — $1,500 per month

• Four 60-minute private consulting calls per month with Preston Durnford.
• Async support via email and SMS between calls.
• Custom playbook updates and asset reviews as needed.
• 90-day minimum commitment from the start date.

2. Payment terms

2.1 Sprint payment

The $897 Sprint is paid in full at the time of booking via Stripe. Klarna and Afterpay are offered as optional split-payment methods at checkout (4 interest-free payments of approximately $224.25). The choice of payment method is yours.

2.2 Retainer payment

The $1,500 per month Coaching Retainer is billed monthly in advance via Stripe, on the same date each month as your original purchase date. You commit to a minimum of 90 days (three monthly payments). After 90 days, you may cancel future months with 7 days written notice.

2.3 Failed payments

If a scheduled retainer payment fails, we will attempt to charge the card up to 3 times over 7 days. Service may pause if the account is not brought current.

3. Refunds and cancellations

3.1 Sprint refund

The $897 Sprint is refundable in full only if you cancel before the first scheduled call. Once Call 1 has been delivered, the Sprint is non-refundable.

3.2 Retainer cancellation

The Coaching Retainer has a 90-day minimum commitment. Payments for the first 3 months are non-refundable once made, because we hold time on Preston's calendar for you. After the 90-day minimum, you may cancel future months with 7 days written notice to hello@peloramarketing.com.

3.3 Missed calls

You may reschedule a call up to 24 hours before its start time at no charge. No-shows or rescheduling requests inside 24 hours forfeit that call. We try to be flexible for genuine emergencies.

3.4 Disputes and chargebacks

If you have a billing concern, contact us first at hello@peloramarketing.com. We respond within 2 business days. Chargebacks filed without prior contact may result in collection action for the disputed amount plus fees.

4. Your responsibilities

• Show up on time for scheduled calls.
• Provide accurate information about your business and your goals.
• Apply the playbook in good faith. Consulting only works when you do the work.
• Comply with all applicable laws and platform policies when you implement what you learn (FTC, FDA, HIPAA if applicable, Meta and Google ad policies, etc.).

5. What you keep

The custom playbook, written notes, frameworks, and call recordings (if any) we provide are yours to use however you want for your business. PELORA retains ownership of the underlying methodologies, templates, and frameworks we have developed independently.

6. Confidentiality

Both sides agree to keep confidential any information shared during consulting calls that is marked confidential or that a reasonable person would understand to be confidential. This includes your financials, your client lists, and your business strategy.

7. Limitation of liability

To the maximum extent allowed by law, PELORA Marketing's total liability for any claim arising from these Terms or the consulting service is limited to the amount you paid us in the 3 months immediately before the claim arose. We are not liable for indirect, incidental, consequential, or punitive damages.

8. No guarantees of specific results

Consulting is education and advice, not a service-delivery contract. We will share our best frameworks, examples, and recommendations based on 10+ years of operator experience and millions in managed ad spend. Your actual results depend on how you implement the advice, your offer, your pricing, your market, and many other factors outside our control. PELORA does not guarantee any specific result, revenue, lead volume, ROAS, or growth outcome.

9. Termination

Either party may terminate the engagement with written notice as defined above. PELORA reserves the right to end an engagement if a client behaves abusively, fails to pay, or asks us to advise on something illegal or in violation of platform policies. Outstanding invoices remain due.

10. Governing law

These Terms are governed by California law. Disputes are first addressed by good-faith negotiation. If that fails, disputes will be resolved by binding arbitration in Orange County, California, under American Arbitration Association rules.

11. Changes

We may update these Terms when our services or laws change. The effective date at the top reflects updates. Continued use of the services after a change means you accept the updated Terms.

See also: Privacy Policy